TERMS AND CONDITIONS OF LEISURE TIME PASSPORT

Introduction

The Leisure Time Passport^® membership program is offered by Worldwide Vacation & Travel, Inc., a Florida corporation doing business as Leisure Time Passport (hereinafter “Leisure Time Passport”), with a place of business at 9995 S.W. 88th Street, Miami, Florida 33176. Leisure Time Passport agrees to provide you with the benefits of membership in the Leisure Time Passport Membership Program (the “Program”) as described in the Leisure Time Passport Membership Portfolio (the “Portfolio”), subject to these Terms and Conditions. The Program is currently provided by Leisure Time Passport and the third-party service providers identified below and collectively with Leisure Time Passport referred to as the “Providers.” Not all benefits will be available to all participants in the Leisure Time Passport program. Please refer to your Portfolio for the benefits, products and services included in your Leisure Time Passport program.

Terms, Conditions, and Rescission Rights

These terms, any state-specific rescission right as applicable to you, the terms and conditions specifically applicable to the products and services purchased by you, and Leisure Time Passport’s Privacy Policy are hereinafter collectively referred to as the “Terms.” You should carefully note and read these Terms as they form your membership agreement with Leisure Time Passport. By signing a membership application, completing a membership registration, or otherwise enrolling in the Program, you are agreeing to abide by and be bound by the Terms. In the U.S. and Canada, please call 305.668.3416; for Latin America, please call 1.305.665.1918. We encourage you to retain a copy of all of the documents comprising the Terms for reference and your personal records.

THOSE PERSONS RESIDING IN THE FOLLOWING STATES HAVE STATUTORY RESCISSION RIGHTS THAT ARE DISCUSSED IN DETAIL ON THIS SITE. PLEASE CLICK ON YOUR INDIVIDUAL STATE TO REVIEW THESE RIGHTS:  ARIZONA,  CALIFORNIA,  FLORIDA, GEORGIA,  IOWA,  KENTUCKY,  MINNESOTA,  MISSOURI,  NEW HAMPSHIRE, NORTH CAROLINA,  TENNESSEE,  VIRGINIA.

 Leisure Time Passport reserves the right to change, modify, substitute, or eliminate any of the Terms. All such changes shall be described on this site. Your continued participation in the Program will indicate your acceptance of any such changes. If any modification is unacceptable to you, your only recourse is to notify us that you wish to cancel your membership.

 Membership Eligibility

Membership in the Program is available to all persons 18 years of age or older.  Corporations, groups, and/or associated entities cannot enroll as Program members. Leisure Time Passport is prohibited from providing benefits or services or otherwise engaging in business with persons residing in countries subject to sanctions by the United States or appearing from time to time on the Specially Designated Nationals and Blocked Persons List and the Terrorism List, as such lists are maintained by the U.S. Office of Foreign Assets Control (collectively “Blocked Persons”). Consequently, notwithstanding any other provision of these Terms, Blocked Persons are ineligible for membership in the ­Program. By enrolling in the Program, you certify that you meet the eligibility requirements set forth herein. Membership in Leisure Time ­Passport and use of its benefits and services are not available in any jurisdiction where such membership or use is prohibited by law.

Parties

This Agreement is between Leisure Time Passport and the person whose name appears on the Leisure Time Passport membership card. Only the person whose name appears on the Leisure Time Passport membership card may use the benefits of the Program. You agree to notify Leisure Time Passport if you become aware of any unauthorized use of your membership or if your membership number or membership card is lost or stolen.

The Portfolio and your membership card are the property of Leisure Time Passport. You agree to return them to Leisure Time Passport promptly upon request. You are considered a Leisure Time Passport member in good standing for so long as you are current in the payment of all fees prescribed by Leisure Time Passport and the other Providers, as may be applicable, and in compliance with these Terms; provided, however, any failure to comply with these Terms, any abuse of Program privileges, any conduct detrimental to the interest of Leisure Time Passport or the other Providers or any misrepresentation of any information furnished to Leisure Time Passport Providers may result in the termination of your membership and the cancellation of purchased services or products. Termination of your membership shall not affect any right to relief to which Leisure Time Passport or the other Providers may be entitled, at law or in equity.

Providing Accurate Information

At the time of your registration as a Leisure Time Passport member, you agree to provide true, accurate, and complete information to Leisure Time Passport (your “Registration Data”) and agree to maintain and promptly update the Registration Data as necessary in order to keep your Registration Data true, accurate, and complete. To ensure the accuracy and integrity of the Leisure Time Passport membership database, Leisure Time Passport does not allow you to change your name once it is entered into the Registration Data. However, address changes are welcomed and should be promptly made by you. If Leisure Time Passport determines that any Registration Data or other information that you have provided to Leisure Time Passport is untrue, inaccurate, or incomplete at any time, Leisure Time Passport may suspend or terminate your account immediately and may refuse you access to Program benefits and services.

Membership Term, Fee, and Renewal

Your membership shall begin on Leisure Time Passport’s receipt and successful processing of your Registration Data and associated membership fee and shall end on the expiration date listed on your membership card.  Some Leisure Time Passport memberships are renewable for one or more years. If your Leisure Time Passport membership is renewable, it will generally be renewable directly with Leisure Time Passport at a fee prescribed by Leisure Time Passport from time to time for Members in your region, plus applicable taxes.  Leisure Time Passport may also prescribe multiple-year membership fees.  Renewal membership fees submitted by you are refundable on a pro-rata basis (based on the number of full months remaining in the applicable membership period) upon your request for cancelation of your membership.  Applicable taxes are not refundable.  Membership fees may be increased from time to time by WVT, at its sole discretion. Members will be advised of any such increases through this website.

Providers

The VIP Concierge^® service is provided by Aspire Lifestyles (Americas) Inc., 324 North Fairfax Street, Alexandria, Virginia 22314. The Hertz Gold Plus Rewards^® and related benefits are provided by The Hertz Corporation, 225 Brae Boulevard, Park Ridge, New Jersey 07656. The Entertainment® discounts program is provided by HSP EPI Acquisition, LLC, 1401 Crooks Road, Troy, Michigan 48084.  The Hotel discount benefit is provided by Orbitz Worldwide LLC, 500 West Madison, Chicago, IL  60661.

Seller-of-Travel Registrations

Worldwide Vacation & Travel, Inc. (“WVT”) is registered with: the State of Washington as a Seller of Travel, Registration Number 601 765 244; the State of Iowa as a Travel Agency, Registration Number 837; and the State of California as a Seller of Travel, Registration Number 2030985-50 (Registration as a Seller of Travel in California does not constitute approval by the State of California). WVT is exempt from registration as a Seller of Travel with the State of Florida (ST-10224). California and Washington law require certain sellers of travel to have a trust account or bond. WVT has bonds issued by Fidelity and Deposit Company of Maryland in the amount of $50,000 each in the State of California and the State of Washington. WVT does not participate in the Travel Consumer Restitution Fund in California.

Discount Buying Bonds

WVT maintains a discount buying bond in the state of California.

Goods and Services Available

Leisure Time Passport agrees to make available to you, during the term of your membership, the categories of goods and services set forth in the Portfolio, as modified from time to time by Leisure Time Passport at its sole discretion. Leisure Time Passport reserves the right to change, modify, substitute, or eliminate products, services, manufacturers, vendors, or suppliers from their programs. The products and services listed in the Portfolio are available at time of printing. No guarantee is made that all of the products and services detailed in the Portfolio will be available at some later time. However, Leisure Time Passport agrees to notify you of any significant changes to the Program and this Agreement. All such changes shall be described on this site. Your continued participation in the Program will indicate your acceptance of any such changes. If any modification is unacceptable to you, your only recourse is to notify us that you wish to cancel your membership.

Where discounts are made available through Providers, whether these discounts represent prices below the actual general market price for these goods and services depends entirely on the pricing policies of the sellers. These same discounts may be available to groups or individuals other than Leisure Time Passport members depending on the policies of the particular seller of goods and services.

Limitation of Liability of Providers

Leisure Time Passport and certain of the Providers act as distributors only and, as such, do not assume responsibility for any damage, expense, or inconvenience or for the loss, injury, or damage to or of any person or property from or related to the use of any product or service in transit to or from any resort, hotel, motel, movie theater, or restaurant from any cause whatsoever. Further, the Providers do not assume any responsibility for any participating hotel, restaurant, or other individual or entity providing goods or services in the Program.

The Providers shall have no liability to you as a seller of any products or services including, without limitation, any liability for any defective product, or any liability for those products or services supplied by participating merchants, vendors, and/or suppliers. No warranty expressed or implied, including any warranty of merchantability or fitness for a particular purpose, is made by the Providers with respect to any products ordered; any information provided or delivered; and/or any services available through participating merchants, vendors, or suppliers. A Provider’s liability to you in any event is limited to the amount that you have paid to the Provider for your membership, product, or service, and a Provider shall in no event be liable for consequential or incidental damages.

Leisure Time Passport and the other Providers shall not have any liability for any errors, omissions, or misrepresentations regarding information, rates, or tour itineraries provided by resorts, airlines, tour operators, or other providers thereof. Providers arrange travel accommodations, and render other services in connection therewith, as an intermediary or an agent for the individual desiring such travel or accommodations upon the express condition and agreement that Providers shall not be liable for any injury, loss, damage, accident, delay, irregularity, or expenses arising from strikes, war, weather, quarantines, sickness, government restrictions, or regulations. Further, Providers shall not be liable for any loss, damage, or expense of any sort arising from any act or omission of any individual, firm, or corporation furnishing accommodations, rental cars, transportation, or any other service in connection therewith, or for any additional cost or expense due to disruption or change of advertised schedules, rates, or services, acts of God, or for any other cause beyond its control. Providers shall be excused from any act, omission, or obligation to perform hereunder when such failure or default arises out of causes beyond the control and without the fault or negligence of the Provider. Payment in full for such services shall be deemed an acceptance of this limitation of liability.

If you did not purchase your membership directly from Leisure Time Passport, you acknowledge and agree that Leisure Time Passport and each of the other Providers is independent of and in no way affiliated with the person or entity that sold you a membership in Leisure Time Passport, nor is such person or entity an agent or a joint venturer with Leisure Time Passport or any other Provider. You agree that Leisure Time Passport and the Providers are not responsible for providing any other benefits that may be sold to you (or provided to you on a complimentary basis) in conjunction with your purchase of a Leisure Time Passport membership, except for accommodations certificates offered by Leisure Time Passport, if any. Representations made by any person and/or entity other than Leisure Time Passport in conflict with these Terms are not valid or binding on Leisure Time Passport.

Resort Getaways

Getaway fees are FINAL and NONREFUNDABLE. Resort Getaways are resort accommodations of seven nights and are arranged on a space-available basis. Leisure Time Passport cannot guarantee the fulfillment of a specific request. Holidays, summer, and highly demanded weeks are generally not available through the Program. Getaway accommodations may be used only for personal and noncommercial purposes. Only the member named on the confirmation form and accompanying family members or guests may occupy the accommodations without obtaining a Guest Certificate from Leisure Time Passport. There is a fee for each week assigned via a Guest Certificate and it must be paid, plus any applicable tax, when the Guest Certificate is requested. Members are expressly prohibited from selling or renting their Getaway accommodations. The applicable Getaway fee is based upon the unit size confirmed, the location of the accommodations, and the occupancy date, and is subject to any applicable tax. Some jurisdictions have imposed a tax on the occupant of resort accommodations. Consequently, any bed tax, transient occupancy tax, or similar tax that is imposed shall, in those circumstances, be the responsibility of the Getaway purchaser. Members may be required to contact the resort to which you are confirmed prior to arrival in order to prepay such taxes and certain other resort fees. Additionally, you are responsible for all personal charges (e.g., telephone calls, meals, and use of resort amenities) at the host resort, and any mandatory all-inclusive meal plan or other permissible charges imposed by the resort, as well as any damage to or loss or theft from the resort accommodations and facilities that are caused by members or their guests. Getaway prices are in U.S. dollars. Leisure Time Passport reserves the right to limit the number of Getaway confirmations issued to a particular Leisure Time Passport member in any given time period and to limit the number of units confirmed to a member for any given resort or travel date. Additional Terms and Conditions are applicable and may be viewed upon booking your resort Getaway prior to completing your purchase. You must acknowledge and agree to all Terms and Conditions in order to purchase a resort Getaway.

Hotel Benefit Terms and Conditions

Leisure Time Passport has teamed up with Priceline Partner Network as our preferred hotel partner. The Priceline Partner Network is provided by Priceline Partner Network Limited (“OTA Provider”). OTA Provider makes arrangements with Travel Suppliers (as defined below) for lodging. OTA Provider is a company formed under the laws of the Province of Manitoba, Canada and is subject to applicable Canada and United States law. Leisure Time members who choose to access the travel services from outside the United States do so at their own risk.

Your credit card will be charged for the amount of the booking for which you are responsible from the applicable hotel (the “Travel Supplier”). Your credit card may be charged by the OTA Provider or the Travel Supplier. You authorize the OTA Provider or Travel Supplier to charge the credit card that you provide for the total cash portion of your booking. You may be required by the Travel Supplier to present a credit card at the time of check-in to provide confirmation of authorized card use or to secure any additional charges.

Please review and acknowledge all applicable refund and cancellation policies of your hotel booking prior to confirmation.

A government-issued photo ID or other travel document(s) is required at hotels. In addition to the government-issued photo ID required for security and check-in, proof of citizenship is required for international destinations. It is your responsibility to provide the required documents, and we suggest that you check with the country’s local consulate if you have any questions. A passport is strongly recommended. You will not be eligible for refunds if improper documentation results in delayed or unused products or services.

The information, software, products and services provided via the link to the OTA Provider may include inaccuracies or typographical errors. The OTA Provider reserves the right to correct an error in any advertised price prior to your departure. Depending on the individual Travel Supplier, frequent traveler points may or may not be available for any product or service.

You may call 1.877.477.7441 toll-free to change or cancel a reservation. Please review and acknowledge all applicable refund and cancellation policies of your hotel booking prior to confirmation. Any claims that you may have with regard to the hotel booked through this Site must be addressed to the applicable Travel Supplier.

By using this Hotel Benefit, you waive any claim against WVT, Leisure Time Passport, the OTA Provider, our parent, subsidiaries or affiliates, and any of our officers, directors, agents, contractors, or employees, and expressly agree that WVT, Leisure Time Passport,  OTA Provider, and all of their subsidiaries, affiliates, officers, directors, agents, contractors, or employees, shall not be held liable for (a) any loss of or damage to property or injury to any person caused by reason of any defect, negligence, or other wrongful act of omission of, or any failure of performance of any kind by, any Travel Supplier; (b) any inconvenience, loss of enjoyment, mental distress or other similar matter; (c) any substitutions of accommodations, terminations of service, or changes in rates; (d) any cancellation or double booking of reservations beyond our reasonable control; and (e) any claim of any nature arising out of or in connection with the lodging.

These Terms and Conditions are severable. If any provision of these Terms and Conditions is determined to be invalid or unenforceable including, but not limited to, the disclaimers of liability set forth below, then the invalid or unenforceable provision will be deemed superseded by a valid enforceable provision that most closely matches the intent of the original provision and the remainder of the Terms and Conditions shall continue in effect.
 
Hotel Bookings 
• You are responsible for ensuring that your bookings abide by the terms and conditions of bookings imposed by any Travel Supplier with whom you elect to deal. 
• Unless otherwise indicated in the hotel details and descriptions, all hotel rates are based on a maximum of double occupancy. Charges for additional guests may apply and must be paid directly to the hotel at check-in. 
• You are responsible for any incidental charges at your hotel, including, but not limited to charges for telephone access, in-room movies, energy surcharges, room service, mini-bar, and any applicable increases in taxes and fees. 
• You must be at least 18 or 21 years old to check-in to a hotel, depending on the specific property’s requirements. 
• Please read the detailed description of the hotel for other hotel policies applicable to your stay. 
• Hotel photos are representative only and do not necessarily depict the actual room in which guests will be accommodated.

Liability Disclosure 

ANY INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES AVAILABLE THROUGH THIS SITE MAY CONTAIN INACCURACIES OR TYPOGRAPHICAL ERRORS. LEISURE TIME PASSPORT AND THE OTA PROVIDER (THE “COMPANIES”) RESERVE THE RIGHT TO MAKE CHANGES AND/OR IMPROVEMENTS TO THE INFORMATION AND/OR SITE AT ANY TIME WITHOUT NOTICE. THE COMPANIES AND/OR THEIR RESPECTIVE PARTNERS MAKE NO WARRANTIES OF ANY KIND ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, LACK OF VIRUSES OR OTHER HARMFUL COMPONENTS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS CONTAINED WITHIN THIS SITE FOR ANY PURPOSE. ALL INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. THE COMPANIES HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, WORKMANLIKE EFFORT, TITLE, AND NON-INFRINGEMENT.

THE COMPANIES SHALL NOT BE RESPONSIBLE FOR UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA, ANY MATERIAL OR DATA SENT OR RECEIVED OR NOT SENT OR RECEIVED. THE COMPANIES ARE NOT RESPONSIBLE OR LIABLE FOR ANY THREATENING, DEFAMATORY, OBSCENE, OFFENSIVE, OR ILLEGAL CONTENT OR CONDUCT OF ANY OTHER PARTY. THE COMPANIES ARE NOT RESPONSIBLE FOR ANY CONTENT SENT USING AND/OR INCLUDED IN THIS SITE BY ANY THIRD PARTY. IN NO EVENT SHALL THE COMPANIES BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DAMAGE WHATSOEVER, INCLUDING BUT NOT LIMITED TO ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES OR DAMAGES FOR LOSS OF USE, DATA, OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THIS SITE OR A HYPERLINKED SITE, WITH THE DELAY OR INABILITY TO USE THIS SITE, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, THE TRANSMISSION OF ANY VIRUSES THAT MAY INFECT A USER’S EQUIPMENT, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THIS SITE OR OTHERWISE ARISING OUT OF THE USE OF THIS SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF THE COMPANIES HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF 
LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THEREFORE THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

Indemnification 

You specifically agree to indemnify and hold the Companies, their subsidiaries, affiliates, officers, and employees harmless from any claim, demand, or damage, including reasonable attorneys’ fees, asserted by any third party due to or arising out of your use of or conduct on this Site.

Hertz Gold Plus Rewards^®

For terms and conditions applicable to enrollment in Hertz Gold Plus Rewards and qualification for bonus points, click here.

Entertainment^® Discounts

For Program rules for Entertainment^® Discounts, click here.

VIP Concierge

For Program rules of VIP Concierge, Golf Connection, Dining Connection and City Guides, click here.

Travel

Although most travel, including travel to international destinations, is completed without incident, travel to certain destinations may involve greater risk than others. We urge you to review travel prohibitions, warnings, announcements, and advisories associated with your planned destination prior to booking travel. Information on conditions in various countries and the level of risk associated with travel to ­particular international destinations can be found here: state.gov, tsa.gov, transportation.gov, faa.gov, cdc.gov, treas.gov/ofac, and cbp.gov. By offering travel benefits, the Providers do not represent or warrant that travel is advisable or without risk, and the Providers are not liable for damages or losses that may result from or during travel.

Allianz Global Assistance

For Leisure Time Passport members residing in the US, Plan(s) underwritten by BCS Insurance Company or Jefferson Insurance Company, depending on insured’s state of residence, AGA Service Company is the licensed producer and administrator of this plan.  For additional terms and conditions of Allianz Global Assistance Travel Insurance, refer to the Terms of Use and Legal Information section at allianztravelinsurance.com.

Understanding Your Rights

The procedures by which you can select, order, and pay for merchandise or services; information regarding delivery; the discounts available to you for goods or services; warranties on goods or services ordered; and your rights and obligations with respect to the cancellation or return of ordered goods, are set forth in these Terms and information provided by the sellers of specific goods and services.

No Sale of Real Estate

Leisure Time Passport is not involved in the sale of real estate, and nothing contained in the Portfolio or on the Program website is a solicitation or an offer to purchase real estate. Some resorts to which you may be confirmed through membership may have ongoing sales of full or partial ownership of real estate or other vacation ownership. Neither you nor your guests are required to participate in any such sales presentations.

Dispute of Payments

Where you wrongfully dispute payment for a product or service purchased through Leisure Time Passport membership, Leisure Time Passport and each other Provider reserves the right to collect all costs incurred by it and its suppliers in the resolution of your disputed payment.

Governing Law

These Terms and your membership will be governed by and construed under the laws of the State of Florida, excluding only its conflict of law provisions. To the extent allowed by applicable law, you agree to the exclusive subject matter and personal jurisdiction of the state courts of Miami-Dade County, Florida, and hereby waive any jurisdictional venue or inconvenient forum objections to such courts. In the event of litigation between us, the prevailing party shall be entitled to all costs, including reasonable attorneys’ fees.

Telephone Conversations Recorded

Telephone conversations between members and Providers’ representatives may be recorded or monitored for training or quality assurance purposes.

Sending Marketing Information and Material

Respecting your privacy is a priority for us. However, in order to keep you apprised of your Leisure Time Passport membership status, it is important that we send you certain program information that may include printed and/or electronic periodic statements of your account and other information necessary for administration, printed or email marketing materials from Leisure Time Passport that will inform you of special offers and products we believe would be of interest to you, and marketing materials from third parties that have a strategic marketing relationship with Providers. You consent to receive these types of information, provided, in each instance, you are given the opportunity to opt out of similar future mailings. In all such instances, we agree to abide by the Terms of Leisure Time Passport’s privacy policy.

Agreement to Telemarketing Contact

Members acknowledge and agree that Providers may, upon occasion, offer various products and services through telemarketing programs and members consent to such solicitation including, but not limited to, solicitations through automatic dialing equipment, predictive dialing equipment, and/or prerecorded messages. Where you provide a telephone number for your cellular telephone as part of your membership profile, by doing so you agree to such Provider’s contacting you on such cellular number for all purposes including, but not limited to, solicitations noted above.

TERMS AND CONDITIONS OF LEISURE TIME PASSPORT

Introduction

The Leisure Time Passport Membership Programme is offered by Interval International Limited (“Interval”), a corporation with a place of business at Coombe Hill House, Beverley Way, London, SW20 0AR, UK. Interval agrees to provide you with the benefits of membership in the Leisure Time Passport Membership Programme (the “Programme”) as described in the Leisure Time Passport Membership Kit (the “Kit”), subject to these terms and conditions. Not all benefits will be available to all participants in the Leisure Time Passport Programme.  Please refer to your Kit for the benefits, products and services included in your Leisure Time Passport Programme. 

The benefits of the Programme are currently provided by Interval, and the third-party service providers identified below, all of them collectively referred to as the “Providers”. The Interval Travel service, for UK residents only, is provided by YourHolidayBooking.com Limited, a company registered in England. Company Registration Number 02000814. YourHolidayBooking is a trading name of The Midcounties Co-operative Ltd and is a member of the Co-operative Travel Consortium and of ABTA. The Co-operative Travel Consortium, part of The Midcounties    Co-operative Ltd, is both a member of ABTA and an ATOL licence holder.

Terms and Conditions

It is important that you read and understand all these terms and conditions. These terms, the terms and conditions specifically applicable to the products and services purchased by you, and Leisure Time Passport’s Privacy Policy are hereinafter collectively referred to as the “Terms”. You should carefully note and read these Terms as they form your membership agreement with Interval (“Agreement”) for Leisure Time Passport. The Agreement is ancillary to any agreement for the purchase of a holiday or leisure product from a resort developer or third-party provider of leisure services that participates in the Programme. By signing a membership application, completing a membership registration or otherwise enrolling in the Programme, you are agreeing to abide by and be bound by these Terms. We encourage you to retain a copy of these Terms for reference and your personal records. Interval reserves the right to change, modify, substitute or eliminate any of these Terms. All such changes shall be posted at LeisureTimePassport.com. Your continued participation in the Programme following the date of the posting will indicate your acceptance of any such changes. If any modification is unacceptable to you, your only recourse is to notify us that you wish to cancel your membership.

Membership Eligibility

Membership in the Programme is available to all persons 18 years of age or older who reside in the UK, Europe, Middle East, Asia, Australia, New Zealand or South Africa. .  Corporations, groups, and/or associated entities cannot enrol as Programme members. Interval is prohibited from providing benefits or services or otherwise engaging in business with persons residing in countries subject to sanctions by the United States or appearing from time to time on the Specially Designated Nationals and Blocked Persons List and the Terrorism List, as such lists are maintained by the U.S. Office of Foreign Assets Control (collectively “Blocked Persons”). Consequently, notwithstanding any other provision of these Terms, Blocked Persons are ineligible for membership in the ­Programme. By enrolling in the Programme, you certify that you meet the eligibility requirements set forth herein. Membership in Leisure Time ­Passport and use of its benefits and services are not available in any jurisdiction where such membership or use is prohibited by law.

Parties

This Agreement is between Interval and the person whose name appears on the Leisure Time Passport membership card. Only the person whose name appears on the Leisure Time Passport membership card may use the benefits of the Programme. You agree to notify Leisure Time Passport if you become aware of any unauthorized use of your membership or if your membership number or membership card is lost or stolen.

The Kit and your membership card are the property of Leisure Time Passport. You agree to return them to Interval promptly upon request. You are considered a Leisure Time Passport member in good standing for so long as you are current in the payment of all fees prescribed by Interval and the other Providers, as may be applicable, and in compliance with these Terms; provided, however, any failure to comply with these Terms, any abuse of Programme privileges, any conduct detrimental to the interest of Interval or the other Providers or any misrepresentation of any information furnished to Leisure Time Passport Providers may result in the termination of your membership and the cancellation of purchased services or products. Termination of your membership shall not affect any right to relief to which Leisure Time Passport or the other Providers may be entitled, at law or in equity.

Providing Accurate Information

At the time of your registration as a Leisure Time Passport member, you agree to provide true, accurate, and complete information to Leisure Time Passport (your “Registration Data”) and agree to maintain and promptly update the Registration Data as necessary in order to keep your Registration Data true, accurate, and complete. To ensure the accuracy and integrity of the Leisure Time Passport membership database, Interval does not allow you to change your name once it is entered into the Registration Data. However, address changes are welcomed and should be promptly made by you. If Interval determines that any Registration Data or other information that you have provided to Leisure Time Passport is untrue, inaccurate, or incomplete at any time, Interval may suspend or terminate your account immediately and may refuse you access to Programme benefits and services.

Membership Term, Fee, and Renewal

Your membership shall begin on Interval’s receipt and successful processing of your Registration Data and associated membership fee, where applicable, and shall end on the expiration date listed on your membership card.  Some Leisure Time Passport memberships are renewable for one or more years. If your Leisure Time Passport membership is renewable, it will generally be renewable directly with Interval at a fee prescribed by Interval from time to time for Members in your region, plus applicable taxes. Interval may also prescribe multiple-year membership fees.  Renewal membership fees submitted by you are refundable on a pro-rata basis (based on the number of full months remaining in the applicable membership period) upon your request for cancelation of your membership.  Applicable taxes are not refundable.  Membership fees may be increased from time to time by Interval, at its sole discretion. Members will be advised of any such increases through this website.

Providers

The VIP Concierge service, Golf Connection, Dining Connection and City Guides are provided by Aspire Lifestyles (Americas) Inc., 324 North Fairfax Street, Alexandria, Virginia 22314. The Hertz Gold Plus Rewards^® and related benefits are provided by The Hertz Corporation, 225 Brae Boulevard, Park Ridge, New Jersey 07656.

The Entertainment® discounts programme is provided for Asia residents by HSP EPI Acquisition, LLC, 1401 Crooks Road, Troy, Michigan 48084. For Australian and New Zealand residents, The Entertainment® discounts programme is provided by Entertainment Publications of Australia Pty Ltd, an Australian company with a place of business at Ground Floor, 53-55 Herbert Street, Artarmon, New South Wales, Australia.  The Hotel discount benefit is provided by Orbitz Worldwide LLC, 500 West Madison, Chicago, IL  60661.

The Gourmet Society dining card is a UK only benefit offered by Simard Ltd, a company registered in England and Wales and with a registered office at 63 Lower Hillgate, Stockport, SK1 3AW. The Open Fairways Privilege Card is a UK only benefit offered by Open Fairways Ltd, a company registered in Northern Ireland and with a registered office at 4 Shore Rd, Holywood. Ruralka Hoteles is a UK and European benefit only provided by Ruralka Hoteles Con Estilo Propio SL, C/Torrelaguna 36, 28027, Madrid, Spain.

Goods and Services Available

Interval agrees to make available to you, during the term of your membership, the categories of goods and services set forth in the Kit, as modified from time to time by Interval at its sole discretion. Interval reserves the right to change, modify, substitute, or eliminate products, services, manufacturers, vendors, or suppliers from their Programme. The products and services listed in the Kit are available at time of printing. No guarantee is made that all of the products and services detailed in the Kit will be available at some later time. However, Interval agrees to notify you of any significant changes to the Programme and this Agreement. All such changes shall be described on this site. Your continued participation in the Programme will indicate your acceptance of any such changes. If any modification is unacceptable to you, your only recourse is to notify us that you wish to cancel your membership.

Where discounts are made available through Providers, whether these discounts represent prices below the actual general market price for these goods and services depends entirely on the pricing policies of the sellers. These same discounts may be available to groups or individuals other than Leisure Time Passport members depending on the policies of the particular seller of goods and services.

Limitation of Liability of Providers

Interval and certain Providers act as distributors only and, to the maximum extent permitted by applicable laws, do not assume responsibility for any damage, expense, or inconvenience or for the loss, injury, or damage to or of any person or property from or related to the use of any product or service in transit to or from any resort, hotel, motel, movie theatre, or restaurant from any cause whatsoever except for personal injury or death resulting from the Providers’ own negligence. Further, the Providers do not assume any responsibility for any participating hotel, restaurant, or other individual or entity providing goods or services in the Programme.

To the maximum extent permitted by applicable law, the he Providers shall have no liability to you as a seller of any products or services including, without limitation, any liability for any defective product, or any liability for those products or services supplied by participating merchants, vendors, and/or suppliers. No warranty expressed or implied, including any warranty of merchantability or fitness for a particular purpose, is made by the Providers with respect to any products ordered; any information provided or delivered; and/or any services available through participating merchants, vendors, or suppliers. A Provider’s liability to you in any event is limited to the amount that you have paid to the Provider for your membership, product, or service, and a Provider shall in no event be liable for consequential or incidental damages.

To the fullest extent permitted by applicable law, Leisure Time Passport and the other Providers shall not have any liability for any errors, omissions, or misrepresentations regarding information, rates, or tour itineraries provided by resorts, airlines, tour operators, or other providers thereof. Providers arrange travel accommodation, and render other services in connection therewith, as an intermediary or an agent for the individual desiring such travel or accommodations upon the express condition and agreement that Providers shall not be liable for any injury, loss, damage, accident, delay, irregularity, or expenses arising from strikes, war, weather, quarantines, sickness, government restrictions, or regulations except where personal injury or death has been caused as a result of the Providers’ own negligence. Further, Providers shall not be liable for any loss, damage, or expense of any sort arising from any act or omission of any individual, firm, or corporation furnishing accommodations, rental cars, transportation, or any other service in connection therewith, or for any additional cost or expense due to disruption or change of advertised schedules, rates, or services, acts of God, or for any other cause beyond its control. Providers shall be excused from any act, omission, or obligation to perform hereunder when such failure or default arises out of causes beyond the control and without the fault or negligence of the Provider. Payment in full for such services shall be deemed an acceptance of this limitation of liability.

If you did not purchase your membership directly from Interval, you acknowledge and agree that Interval and each of the other Providers is independent of and in no way affiliated with the person or entity that sold you a membership in Leisure Time Passport, nor is such person or entity an agent or a joint venturer with Interval or any other Provider. You agree that Interval and the Providers are not responsible for providing any other benefits that may be sold to you (or provided to you on a complimentary basis) in conjunction with your purchase of a Leisure Time Passport membership, except for accommodation certificates offered by Interval, if any. Representations made by any person and/or entity other than Interval in conflict with these Terms are not valid or binding on Interval.

Resort Getaways

Getaway fees are FINAL and NONREFUNDABLE. Resort Getaways are resort accommodations of seven nights and are arranged on a space-available basis. Leisure Time Passport cannot guarantee the fulfillment of a specific request. Holidays, summer, and highly demanded weeks are generally not available through the Programme. Getaway accommodation may be used only for personal and noncommercial purposes. Only the member named on the confirmation form and accompanying family members or guests may occupy the accommodation without obtaining a Guest Certificate from Interval. There is a fee for each week assigned via a Guest Certificate and it must be paid, plus any applicable tax, when the Guest Certificate is requested. Members are expressly prohibited from selling or renting their Getaway accommodation. The applicable Getaway fee is based upon the unit size confirmed, the location of the accommodations, and the occupancy date, and is subject to any applicable tax. Some jurisdictions have imposed a tax on the occupant of resort accommodation. Consequently, any bed tax, transient occupancy tax, or similar tax that is imposed shall, in those circumstances, be the responsibility of the Getaway purchaser. Members may be required to contact the resort to which you are confirmed prior to arrival in order to prepay such taxes and certain other resort fees. Additionally, you are responsible for all personal charges (e.g., telephone calls, meals, and use of resort amenities) at the host resort, and any mandatory all-inclusive meal plan or other permissible charges imposed by the resort, as well as any damage to or loss or theft from the resort accommodations and facilities that are caused by members or their guests. Interval  reserves the right to limit the number of Getaway confirmations issued to a particular Leisure Time Passport member in any given time period and to limit the number of units confirmed to a member for any given resort or travel date. Additional Terms and Conditions are applicable and may be viewed upon booking your resort Getaway prior to completing your purchase. You must acknowledge and agree to all Terms and Conditions in order to purchase a resort Getaway.

Hotel Benefit Terms and Conditions

The Priceline Partner Network is provided by Priceline Partner Network Limited (“OTA Provider”). OTA Provider makes arrangements with Travel Suppliers (as defined below) for lodging. OTA Provider is a company formed under the laws of the Province of Manitoba, Canada and is subject to applicable Canada and United States law. Leisure Time Passport members who choose to access the travel services from outside the United States do so at their own risk.

Your credit card will be charged for the amount of the booking for which you are responsible from the applicable hotel (the “Travel Supplier”). Your credit card may be charged by the OTA Provider or the Travel Supplier. You authorize the OTA Provider or Travel Supplier to charge the credit card that you provide for the total cash portion of your booking. You may be required by the Travel Supplier to present a credit card at the time of check-in to provide confirmation of authorized card use or to secure any additional charges.

Please review and acknowledge all applicable refund and cancellation policies of your hotel booking prior to confirmation.

A government-issued photo ID or other travel document(s) is required at hotels. In addition to the government-issued photo ID required for security and check-in, proof of citizenship is required for international destinations. It is your responsibility to provide the required documents, and we suggest that you check with the country’s local consulate if you have any questions. A passport is strongly recommended. You will not be eligible for refunds if improper documentation results in delayed or unused products or services.

The information, software, products and services provided via the link to the OTA Provider may include inaccuracies or typographical errors. The OTA Provider reserves the right to correct an error in any advertised price prior to your departure. Depending on the individual Travel Supplier, frequent traveler points may or may not be available for any product or service.

You may call 1.877.477.7441 toll-free to change or cancel a reservation. Please review and acknowledge all applicable refund and cancellation policies of your hotel booking prior to confirmation. Any claims that you may have with regard to the hotel booked through this Site must be addressed to the applicable Travel Supplier.

By using this Hotel Benefit, you waive any claim against WVT, Leisure Time Passport, the OTA Provider, our parent, subsidiaries or affiliates, and any of our officers, directors, agents, contractors, or employees, and expressly agree that WVT, Leisure Time Passport,  OTA Provider, and all of their subsidiaries, affiliates, officers, directors, agents, contractors, or employees, shall not be held liable for (a) any loss of or damage to property or injury to any person caused by reason of any defect, negligence, or other wrongful act of omission of, or any failure of performance of any kind by, any Travel Supplier; (b) any inconvenience, loss of enjoyment, mental distress or other similar matter; (c) any substitutions of accommodations, terminations of service, or changes in rates; (d) any cancellation or double booking of reservations beyond our reasonable control; and (e) any claim of any nature arising out of or in connection with the lodging.

These Terms and Conditions are severable. If any provision of these Terms and Conditions is determined to be invalid or unenforceable including, but not limited to, the disclaimers of liability set forth below, then the invalid or unenforceable provision will be deemed superseded by a valid enforceable provision that most closely matches the intent of the original provision and the remainder of the Terms and Conditions shall continue in effect.

 Hotel Bookings 
• You are responsible for ensuring that your bookings abide by the terms and conditions of bookings imposed by any Travel Supplier with whom you elect to deal. 
• Unless otherwise indicated in the hotel details and descriptions, all hotel rates are based on a maximum of double occupancy. Charges for additional guests may apply and must be paid directly to the hotel at check-in. 
• You are responsible for any incidental charges at your hotel, including, but not limited to charges for telephone access, in-room movies, energy surcharges, room service, mini-bar, and any applicable increases in taxes and fees. 
• You must be at least 18 or 21 years old to check-in to a hotel, depending on the specific property’s requirements. 
• Please read the detailed description of the hotel for other hotel policies applicable to your stay. 
• Hotel photos are representative only and do not necessarily depict the actual room in which guests will be accommodated.

Liability Disclosure 
ANY INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES AVAILABLE THROUGH THIS SITE MAY CONTAIN INACCURACIES OR TYPOGRAPHICAL ERRORS. LEISURE TIME PASSPORT AND THE OTA PROVIDER (THE “COMPANIES”) RESERVE THE RIGHT TO MAKE CHANGES AND/OR IMPROVEMENTS TO THE INFORMATION AND/OR SITE AT ANY TIME WITHOUT NOTICE. THE COMPANIES AND/OR THEIR RESPECTIVE PARTNERS MAKE NO WARRANTIES OF ANY KIND ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, LACK OF VIRUSES OR OTHER HARMFUL COMPONENTS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS CONTAINED WITHIN THIS SITE FOR ANY PURPOSE. ALL INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. THE COMPANIES HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, WORKMANLIKE EFFORT, TITLE, AND NON-INFRINGEMENT.

THE COMPANIES SHALL NOT BE RESPONSIBLE FOR UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA, ANY MATERIAL OR DATA SENT OR RECEIVED OR NOT SENT OR RECEIVED. THE COMPANIES ARE NOT RESPONSIBLE OR LIABLE FOR ANY THREATENING, DEFAMATORY, OBSCENE, OFFENSIVE, OR ILLEGAL CONTENT OR CONDUCT OF ANY OTHER PARTY. THE COMPANIES ARE NOT RESPONSIBLE FOR ANY CONTENT SENT USING AND/OR INCLUDED IN THIS SITE BY ANY THIRD PARTY. IN NO EVENT SHALL THE COMPANIES BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DAMAGE WHATSOEVER, INCLUDING BUT NOT LIMITED TO ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES OR DAMAGES FOR LOSS OF USE, DATA, OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THIS SITE OR A HYPERLINKED SITE, WITH THE DELAY OR INABILITY TO USE THIS SITE, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, THE TRANSMISSION OF ANY VIRUSES THAT MAY INFECT A USER’S EQUIPMENT, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THIS SITE OR OTHERWISE ARISING OUT OF THE USE OF THIS SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF THE COMPANIES HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF 
LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THEREFORE THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

Indemnification 
You specifically agree to indemnify and hold the Companies, their subsidiaries, affiliates, officers, and employees harmless from any claim, demand, or damage, including reasonable attorneys’ fees, asserted by any third party due to or arising out of your use of or conduct on this Site.

Hertz Gold Plus Rewards^®

For terms and conditions applicable to enrollment in Hertz Gold Plus Rewards and qualification for bonus points or certificate, click here.

Entertainment^® Discounts

For Programme rules for Entertainment^® Discounts for Asia and Australia/New Zealand residents only, click here.

VIP Concierge

For Programme rules of VIP Concierge, Golf Connection, Dining Connection and City Guides, click here.

Travel

Although most travel, including travel to international destinations, is completed without incident, travel to certain destinations may involve greater risk than others. We urge you to review travel prohibitions, warnings, announcements, and advisories associated with your planned destination prior to booking travel. For UK residents, information on conditions in various countries and the level of risk associated with travel to ­particular international destinations can be found here: fco.gov.uk and gov.uk/foreign-travel-advice. For EU residents refer to ec.europa.eu/consularprotection/traveladvice_en. By offering travel benefits, the Providers do not represent or warrant that travel is advisable or without risk, and the Providers are not liable for damages or losses that may result from or during travel.

Understanding Your Rights

The procedures by which you can select, order, and pay for merchandise or services; information regarding delivery; the discounts available to you for goods or services; warranties on goods or services ordered; and your rights and obligations with respect to the cancellation or return of ordered goods, are set forth in these Terms and information provided by the sellers of specific goods and services.

No Sale of Real Estate

Leisure Time Passport is not involved in the sale of real estate, and nothing contained in the kit or on the Programme website is a solicitation or an offer to purchase real estate. Some resorts to which you may be confirmed through membership may have ongoing sales of full or partial ownership of real estate or other vacation ownership. Neither you nor your guests are required to participate in any such sales presentations.

Dispute of Payments

Where you wrongfully dispute payment for a product or service purchased through Leisure Time Passport membership, Interval and each other Provider reserves the right to collect all costs incurred by it and its suppliers in the resolution of your disputed payment.

Governing Law

These Terms and your membership will be governed by and construed under the laws of England, excluding only its conflict of law provisions. To the extent allowed by applicable law, you agree to the exclusive subject matter and personal jurisdiction of the courts of England.

Telephone Conversations Recorded

Telephone conversations between members and Providers’ representatives may be recorded or monitored for training or quality assurance purposes.

Sending Marketing Information and Material

Respecting your privacy is a priority for us. However, in order to keep you apprised of your Leisure Time Passport membership status, it is important that we send you certain Programme information that may include printed and/or electronic periodic statements of your account and other information necessary for administration, printed or email marketing materials from Interval that will inform you of special offers and products we believe would be of interest to you, and marketing materials from third parties that have a strategic marketing relationship with Providers. You consent to receive these types of information, provided, in each instance, you are given the opportunity to opt out of similar future mailings. In all such instances, we agree to abide by the Terms of Leisure Time Passport’s privacy policy.

Agreement to Telemarketing Contact

Members acknowledge and agree that Providers may, upon occasion, offer various products and services through telemarketing programmes and members consent to such solicitation including, but not limited to, solicitations through automatic dialing equipment, predictive dialing equipment, and/or prerecorded messages. Where you provide a telephone number for your mobile telephone as part of your membership profile, by doing so you agree to such Provider’s contacting you on such mobile number for all purposes including, but not limited to, solicitations noted above.  

Linked Travel Arrangements under the Package Travel Regulations

Where, in addition to a Getaway accommodation confirmation, members book travel services from third parties via the links available through www.leisuretimepassport.com or through a facilitation by Interval, they will NOT benefit from rights applying to packages under Directive (EU) 2015/23/02

Therefore, Interval will not be responsible for the proper performance of those additional travel services. In case of problems Individual Members must contact the relevant service provider.

Where additional travel services are booked by members residing in the UK and in the EU via the links or through a facilitation by Interval not later than 24 hours after a confirmation has been issued by Interval, those travel services will become part of a linked travel arrangement. In that case Interval has, as required under applicable laws, protection in place to refund payments by Individual Members to Interval for services not fully performed because of Interval’s insolvency.  This arrangement does not provide a refund in the event of the insolvency of the relevant service provider.

Interval International Limited has taken out insolvency protection by way of insurance with Affirma a trading brand of MGA Cover Services Limited (registered address 135 High Street, Crawley, England, RH10 1DQ, company registration: 08444204 authorized and regulated by the Financial Conduct Authority registration number 678541) under a binding authority with Evolution Insurance Company Limited, registered in Gibraltar No. 88737 with a registered office at 5/5 Crutchett’s Ramp, Gibraltar, GX11 1AA.  for any monies paid directly to Interval. Travellers may contact this entity if the services are denied because of the insolvency of Interval. This insolvency protection does not cover contracts with parties other than Interval, which can be performed despite Interval's insolvency.

Directive (EU) 2015/2302 as transposed to UK national law is available here https://www.legislation.gov.uk/uksi/2018/634/contents/made

NO PROVISION OF THE ABOVE TERMS AND CONDITIONS WILL IMPAIR YOUR STATUTORY RIGHTS AS A CONSUMER

Claims of Copyright Infringement on the Site

Under the Digital Millennium Copyright Act of 1998 (the "DMCA") if you believe in good faith that any content on the Site infringes your copyright, you may send us a notice requesting that the content be removed. The notice must include: (a) your (or your agent's) physical or electronic signature; (b) identification of the copyrighted work on our Site that is claimed to have been infringed (or a representative list if multiple copyrighted works are included in one notification); (c) identification of the content that is claimed to be infringing or the subject of infringing activity, including information reasonably sufficient to allow us to locate the content on the Site; (d) your name, address, telephone number and email address (if available); (e) a statement that you have a good faith belief that use of the content in the manner complained of is not authorized by you or your agent or the law; and (f) a statement that the information in the notification is accurate and, under penalty of perjury, that you or your agent is authorized to act on behalf of the copyright owner. If you believe in good faith that a notice of copyright infringement has been wrongly filed against you, you may send us a counter-notice. You may read more information about the DMCA at http://www.loc.gov/copyright.

Notices and counter-notices should be sent to Associate General Counsel, Worldwide Vacation & Travel, Inc., 6262 Sunset Drive, Miami, Florida 33143, U.S.A., or email dmca@leisuretimepassport.com. There can be penalties for false claims under the DMCA. We suggest that you consult your legal advisor before filing a notice or counter-notice.  It is our policy to terminate, in appropriate circumstances, the access rights to the Site of repeat infringers.