Our Offices

Hours of Operation
Holiday hours may vary
Telephone Numbers
800 & 877 numbers are toll-free
Address

US Customer Service

(Eastern Standard Time)
Monday through Friday
9:00 AM – 11:00 PM

Saturday
10:00 AM – 8:00 PM

800-977-7116
(U.S., Canada, P.R., U.S.V.I.)
305-668-3416
(Outside toll-free limits) 

Dial #1 for Member services
Dial #2 for Getaways
Dial #3 for Hotels, Cruises, Air, Car Rentals and Things to Do
For everything else, remain on the line

305 665 1918
(Spanish)

Physical Address:

Leisure Time Passport
6262 Sunset Drive
Miami, FL 33143 USA
 

Mailing Address:

Leisure Time Passport
P.O. Box 431920
Miami, FL 33243-1920 USA

Latin America

Argentina

Monday through Friday
9:00 AM – 6:00 PM

0 800 222 0389
54 11 5 984 2437

Argentina S.A.
Calle Maipu 255 - Piso 8
Ciudad de Buenos Aires - C1084ABE
Argentina

Bolivia

Monday through Friday
8:30 AM – 5:30 PM

800 10 9124
(Toll-free to Colombia)

Serviced through office in Colombia

Brazil

Monday through Friday
8:00 AM – 5:00 PM

0800 892 4285
(Toll-free to U.S.)
55 61 3142 3462
(Local)

Member-Services Center
P.O. Box 432170
Miami, Florida 33243-2170 USA

Chile

Monday through Friday
8:30 AM – 5:30 PM

123 0 020 0039
(Toll-free to Colombia)
56 2 2938 2063
(Local)

Serviced through office in Colombia

Colombia

Monday through Friday
8:30 AM – 5:30 PM

01 800 519 0878
(Toll-free)
57 601 914 5707

Colombia S.A.
Calle 77, No. 11-19, Oficina 801
Edificio Torre 77
Bogota, Colombia

Costa Rica

Monday through Friday 
9:00 AM – 11:00 PM

Saturday
10:00 AM - 8:00 PM

305 668 3490
(U.S. number)

Serviced through office in U.S.

Ecuador

Monday through Friday
8:30 AM – 5:30 PM

1 8000 01 527
(Toll-free to Colombia)

Serviced through office in Colombia

Guatemala

Monday through Friday
9:00 AM – 11:00 PM

Saturday
10:00 AM – 8:00 PM
 

305 668 3490
(U.S. number)

Serviced through office in U.S.

Mexico

Monday through Friday
9:00 AM – 6:30 PM

52 55 8840 9502

S.A de C.V.
Edificio Torre Summa
Hamburgo No. 213, Piso 12
Colonia Juárez, Delegación Cuauhtémoc
06600 México D.F.
México

Panama

Monday through Friday
9:00 AM – 11:00 PM

Saturday
10:00 AM – 8:00 PM

305-668-3490
(U.S. number)

Serviced through office in U.S.

Paraguay

Monday through Friday
9:00 AM – 6:00 PM

009 800 110 294
(Toll-free to Argentina)

Serviced through office in Argentina

Peru

Monday through Friday
8:30 AM – 5:30 PM

0800 52 359
(Toll-free to Colombia)
51 1 705 0208
(Local)

Serviced through office in Colombia

Uruguay

Monday through Friday
9:00 AM – 6:00 PM

0004 019 1141
(Toll-free to Argentina)

Serviced through office in Argentina

Venezuela

Monday through Friday
9:00 AM – 11:00 PM

Saturday
10:00 AM - 8:00 PM
0 800 100 2836
(Toll-free to U.S.)

Serviced through office in U.S.

Europe

Finland

Monday through Friday
9:00 AM – 5:00 PM

+358 94272 4041

Kappelikuja 6A
02200 Espoo
Finland

France

Monday through Friday 
9:00 AM – 7:00 PM

0805 639950

Serviced through office in U.K.

Germany

Monday through Friday
9:00 AM – 6:00 PM

+ 49 711 22 40 866

Postfach 10 24 19 
70020 Stuttgart 
Germany

Italy

Monday through Friday
9:00 AM – 5:00 PM

+39 02 72536333 (local rate)

Serviced through office in U.K.

Spain

Monday through Friday 
9:00 AM – 7:00 PM

911 98 28 65 (local rate)

Serviced through office in U.K.

U.K.

Monday through Friday
9:00 AM – 8:00 PM

Saturday
9:00 AM – 5:00 PM

0344 701 4444

Mitre House
1 Canbury Park Road
Kingston upon Thames
Surrey
KT2 6JX

Other

Australia

Monday through Friday
11:00 AM – 8:00 PM

1 800 718441 (Toll-free)

Singapore (Pte) Ltd.
1 Finlayson Green #12-01
Singapore 049246

Egypt

Sunday through Thursday
8:00 AM – 5:00 PM

+44 204 5928133

8, Khaled Ibn El Waleed Street
3rd Floor - Apartment 5
Masaken Sheraton
Heliopolis
Cairo, Egypt

Japan

Monday through Friday
9:00 AM – 6:00 PM
(Singapore Time)

0066 33 814619 (Toll-free)
+65 3105 2018

Serviced through office in Singapore

New Zealand

Monday through Friday 
1:00 PM – 10:00 PM

0800 460069 (Toll-free)

Singapore (Pte) Ltd.
1 Finlayson Green #12-01
Singapore 049246

South Africa

Monday through Friday
9:00 AM – 8:00 PM

+(27) 213007743

Serviced through office in U.K.

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