Our Offices

Hours of Operation
Holiday hours may vary
Telephone Numbers
800 & 877 numbers are toll-free
Address

US Customer Service

(Eastern Standard Time)
Monday through Friday
9:00 AM – 11:00 PM

Saturday
10:00 AM – 8:00 PM

800-977-7116
(U.S., Canada, P.R., U.S.V.I.)
305-668-3416
(Outside toll-free limits) 

Dial #1 for Member services
Dial #2 for Getaways
Dial #3 for Hotels, Cruises, Air, Car Rentals and Things to Do
For everything else, remain on the line

305-668-3416  (Option # 4)
(Spanish)

Physical Address:

Leisure Time Passport
6262 Sunset Drive
Miami, FL 33143 USA
 

Mailing Address:

Leisure Time Passport
P.O. Box 431920
Miami, FL 33243-1920 USA

Latin America

Argentina

Monday through Friday
9:00 AM – 6:00 PM

0 800 222 0389 (Option 4)
54 11 5 984 2437 (Option 4)
(Local)

Argentina S.A.
Calle Maipu 255 - Piso 8
Ciudad de Buenos Aires - C1084ABE
Argentina

Bolivia

Monday through Friday
8:30 AM – 5:30 PM

800 10 9124 (Option 5)
(Toll-free to Colombia)

Serviced through office in Colombia

Brazil

Monday through Friday
8:00 AM – 5:00 PM

0800 892 4285
(Toll-free to U.S.)
55 61 3142 3462 (Option 2)
(Local)

Member-Services Center
P.O. Box 432170
Miami, Florida 33243-2170 USA

Chile

Monday through Friday
8:30 AM – 5:30 PM

123 0 020 0039 (Option 5)
(Toll-free to Colombia)
56 2 2938 2063 (Option 5)
(Local)

Serviced through office in Colombia

Colombia

Monday through Friday
8:30 AM – 5:30 PM

01 800 519 0878 (Option 5)
(Toll-free)
57 601 914 5707 (Option 5)
(Local)

Colombia S.A.
Calle 77, No. 11-19, Oficina 801
Edificio Torre 77
Bogota, Colombia

Costa Rica

Monday through Friday 
9:00 AM – 11:00 PM

Saturday
10:00 AM - 8:00 PM

305 668 3490 (Option 4)
(U.S. number)

Serviced through office in U.S.

Ecuador

Monday through Friday
8:30 AM – 5:30 PM

1 8000 01 527 (Option 5)
(Toll-free to Colombia)

Serviced through office in Colombia

Guatemala

Monday through Friday
9:00 AM – 11:00 PM

Saturday
10:00 AM – 8:00 PM
 

305 668 3490 (Option 4)
(U.S. number)

Serviced through office in U.S.

Mexico

Monday through Friday
9:00 AM – 6:30 PM

52 55 8840 9502 (Option 2)
(Local)

S.A de C.V.
Edificio Torre Summa
Hamburgo No. 213, Piso 12
Colonia Juárez, Delegación Cuauhtémoc
06600 México D.F.
México

Panama

Monday through Friday
9:00 AM – 11:00 PM

Saturday
10:00 AM – 8:00 PM

305-668-3490 (Option 4)
(U.S. number)

Serviced through office in U.S.

Paraguay

Monday through Friday
9:00 AM – 6:00 PM

009 800 110 294
(Toll-free to Argentina)

Serviced through office in Argentina

Peru

Monday through Friday
8:30 AM – 5:30 PM

0800 52 359 (Option 5)
(Toll-free to Colombia)
51 1 705 0208 (Option 5)
(Local)

Serviced through office in Colombia

Uruguay

Monday through Friday
9:00 AM – 6:00 PM

0004 019 1141
(Toll-free to Argentina)

Serviced through office in Argentina

Venezuela

Monday through Friday
9:00 AM – 11:00 PM

Saturday
10:00 AM - 8:00 PM
0 800 100 2836
(Toll-free to U.S.)

Serviced through office in U.S.

Europe

Finland

Monday through Friday
9:00 AM – 6:00 PM

+358 94272 4041

Kappelikuja 6A
02200 Espoo
Finland

France

Monday through Friday 
10:00 AM – 6:00 PM

0805 639950
(Toll-free)

Serviced through office in U.K.

Germany

Monday through Friday
9:00 AM – 6:00 PM

+ 49 711 22 40 866

Postfach 10 24 19 
70020 Stuttgart 
Germany

Italy

Monday through Friday
9:00 AM – 5:00 PM

+39 02 72536333
(Local)

Serviced through office in U.K.

Spain

Monday through Friday 
10:00 AM – 6:00 PM

911 98 28 65
(Local)

Serviced through office in U.K.

U.K.

Monday through Friday
9:00 AM – 6:00 PM

0344 701 4444
(Local)

Mitre House
1 Canbury Park Road
Kingston upon Thames
Surrey
KT2 6JX

Other

Australia

Monday through Friday
11:00 AM – 8:00 PM

1 800 718441
(Toll-free)

Singapore (Pte) Ltd.
1 Finlayson Green #12-01
Singapore 049246

Egypt

Sunday through Thursday
8:00 AM – 5:00 PM

+44 204 5928133
(International)

8, Khaled Ibn El Waleed Street
3rd Floor - Apartment 5
Masaken Sheraton
Heliopolis
Cairo, Egypt

Japan

Monday through Friday
9:00 AM – 6:00 PM
(Singapore Time)

0066 33 814619 
(Toll-free)
+65 3105 2018

Serviced through office in Singapore

New Zealand

Monday through Friday 
1:00 PM – 10:00 PM

0800 460069
(Toll-free)

Singapore (Pte) Ltd.
1 Finlayson Green #12-01
Singapore 049246

South Africa

Monday through Friday 
10:00 AM – 7:00 PM

+(27) 213007743

Serviced through office in U.K.

Resort Getaway Vacations

Great deals on spacious, condo-style accommodations

Travel Advisories

As of March 2, 2026

We are closely monitoring the situation in the Middle East (Dubai / Israel) and advise members to exercise caution when planning travel. Before departing, please review the latest guidance from the U.S. Department of State or other relevant governmental sources from your country of residence for updates.

The safety, security, and well-being of our guests is always our top priority.  Due to recent natural disasters, the following areas or resorts have been closed.

Resort Name
Location

BONITA RESORT AND CLUB

BONITA SPRINGS

MARINER'S BOATHOUSE & BEACH RESORT

FORT MYERS BEACH

DAYTONA BEACH REGENCY, A HVC

DAYTONA BEACH

DAYTONA BEACH REGENCY

DAYTONA BEACH

CHARTER CLUB RESORT ON NAPLES BAY

NAPLES

CHARTER CLUB RESORT ON NAPLES BAY

NAPLES

CALINI BEACH CLUB

SARASOTA

CASA YBEL BEACH AND RACQUET CLUB

SANIBEL

ENGLEWOOD BEACH & YACHT CLUB

ENGLEWOOD

ESTERO ISLAND BEACH CLUB

FORT MYERS BEACH

GULF TIDES OF LONGBOAT KEY

LONGBOAT KEY

ISLAND TOWERS CONDO

FORT MYERS BEACH

JAMAICAN ON THE GULF

TREASURE ISLAND

KAHLUA BEACH CLUB

FORT MYERS BEACH

LAHAINA INN RESORT

FORT MYERS BEACH

LITTLE GULL COTTAGES

LONGBOAT KEY

LONGBOAT BAY CLUB

LONGBOAT KEY

LIGHTHOUSE RESORT AND CLUB

SANIBEL

LIMETREE BEACH RESORT

SARASOTA

MARRIOTT'S CRYSTAL SHORES

MARCO ISLAND

THE MAVERICK RESORT

ORMOND BEACH

THE COVE ON ORMOND BEACH N. TOWER, A HVC

ORMOND BEACH

MYSTIC DUNES, A HILTON VACATION CLUB

CELEBRATION

THE COVE ON ORMOND BEACH

ORMOND BEACH

BEACH CLUB I

FORT MYERS BEACH

THE COVE ON ORMOND BEACH S. TOWER, A HVC

ORMOND BEACH

ROYAL FLORIDIAN RESORT

ORMOND BEACH

ROYAL FLORIDIAN SOUTH

ORMOND BEACH

ROYAL BEACH CLUB

FORT MYERS BEACH

WESTGATE LAKES RESORT

ORLANDO

SANIBEL COTTAGES

SANIBEL

SEA OATS BEACH CLUB

ENGLEWOOD

SHELL ISLAND BEACH CLUB

SANIBEL

SEAWATCH ON THE BEACH

FORT MYERS BEACH

SURFRIDER BEACH CLUB

SANIBEL

AQUA SOL, A HILTON VACATION CLUB

WINTER GARDEN

AQUA SOL, A HILTON VACATION CLUB

WINTER GARDEN

VOYAGER BEACH CLUB

TREASURE ISLAND

WINDWARD PASSAGE RESORT

FORT MYERS BEACH

WESTGATE RIVER RANCH

RIVER RANCH

WHITE SANDS OF LONGBOAT

LONGBOAT KEY