Frequently Asked Questions

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Click on the "Sign In" button at the top of the Homepage. You will then be directed to enter your Login ID and password.

If you have not already created a Profile, you will need to do so by clicking on "Create Profile" at the top of the Homepage or on the “Sign In” page. Please refer to "How do I create a Profile" below.

Invalid Login ID – You have entered an invalid Login ID. You must use the Login ID created when establishing a Profile. Please verify that you have entered your Login ID correctly.

Invalid Password – You have entered an invalid Password. Please verify that your password is entered correctly and try again. (Passwords are case sensitive.)

Click on "Create Profile" at the top of the Homepage or on the “Sign In” page. You will then be asked to enter your member number and phone number on file. Once your membership has been verified, you will be taken to the "Profile" form where you can set up your Login ID and password.

Please provide the required fields, including your full name and e-mail address. Login IDs must be a minimum of five characters, contain at least one letter, and have no spaces or special characters (with the exception of a period or underscore.)

Your password must be a minimum of eight characters, contain at least one letter and one number, and have no spaces. Passwords are case sensitive and cannot match your Login ID.

In the "Password Hint" field, enter a hint that will help you remember your password. Your actual password may not be contained in the hint. In the event that you forget your password, the hint will be displayed as a reminder.

You will also be asked to enter your email address and select your email preferences.

If there are two people on the same account, each person would be able to create their own profile, using the same member number.

Yes. You can update the information found on your profile by first signing in to your online account,  then selecting the “Profile” link in the “Account” drop-down on the top menu. You can then click on the “Edit” button in each section to make changes. Once you have finished updating your profile information, remember to click the "Save" button.

Your password must contain a minimum of eight characters, contain at least one letter and one number, and have no spaces. Passwords are case sensitive and cannot match your Login ID.

To update or renew your membership, sign in to your profile and select "Membership" under the "Account" drop-down. If your membership is renewable, you can select "Renew" and proceed to finalize the renewal.

During the creation of your Profile, you will be asked to provide a password hint that will serve as a reminder in the event you forget your password. For example, if your password is "Chloe," then your password hint can be "oldest daughter's name." Your actual password may not be contained in the hint.

On the "Sign In" page, select the "Forgot Password" link and enter your Login ID. You can then click on the "Password Hint" button, enter your email or phone number on file, and your password hint will be displayed. You can also select "Reset Password," and answer your security questions to proceed.

Once you are successfully signed in, you can change your password at any time. Select the "Profile" link under the "Account" drop-down on the top menu. You will then be directed to your profile where you can click "Edit" to make changes to your password.

Leisure Time Passport membership offers you valuable discounts on Getaway vacations and other exciting travel opportunities. For more information regarding your membership, please log into LeisureTimePassport.com or contact your local servicing office.

Membership benefits will vary, based upon your country of residence and program.

Your membership number can be found on your Leisure Time Passport membership card, or my selecting "Membership" under the "Account" drop-down when signed in to your profile.

You cannot edit or change your membership number or membership name. If you have questions regarding your account, please contact the Membership Department by e-mail or telephone. To view contact information, please select "Contact Us" under the “Help” drop-down when signed into your profile.

After signing in to your profile, your membership expiration date can be found in the "Membership" section under the "Account" drop-down at the top.

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